Name: Zambezi Explorer Signature deck cruise
Location: Victoria Falls, Zimbabwe

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Embrace a luxurious experience that offers guests a sophisticated way to enjoy the breathtaking scenery of the Zambezi River near Victoria Falls. Set on a spacious, multi-level boat with a premium viewing deck, the Signature Deck features elegant décor, comfortable seating, and an intimate atmosphere. The cruise offers spectacular views of the falls, wildlife, and stunning river landscapes, accompanied by a selection of high-end drinks and gourmet snacks. It’s a perfect choice for those seeking an elevated, relaxing way to take in the natural beauty of the region, often enhanced by the stunning sunsets over the river.

Victoria Falls, Zimbabwe

Zambezi Explorer Signature deck cruise

The shrub lodge and safari

The guide was a nice person, but we could not understand his english - He tried several times to tell stories about the falls or Mr Levingston but it was too hard to understand

Guided Tour Of Victoria Falls

Great choice for a solo traveler. Friendly, helpful and professional staff. The rooms are very clean and comfortable. 

Accommodation 

Boma dinner was an excellent experience. People were nice, the food was plentiful and the music and dancing were very fun. The most nice part was the drum playing. We had a great time. 

Boma Dinner 

Solo trip. Airport transfers were seamless. 5 stars 🤩

Airport pick up 

We stay at Kamtengo lodge. Bad location. Very expensive for the product and service offer. During our stay we had problem with electricity and wi-fi. For the breakfast you will have to take at another location. 

The Shrub lodge - AFMRM 2025

For a small hotel it was v’ clean and efficient.  The pool was by far the cleanest in the whole of our 12 day holiday.

WE HAD ENJOYED OUR STAY.THE TEAM WAS ALWAYS AVAILABLE WHEN WE NEED SOME ASSISTANCE. DEFINITELY I WILL  BOOK AGAIN AND AGAIN 

The shrub and their team made ever aspect perfect. So amazing 

Activities and Transfers

My recent stay at the Shrublodge was a genuinely pleasant experience, and I was especially impressed by the professionalism and attentive customer service provided by the staff. Their communication was outstanding, even exceeding that of some well-regarded hotels in the vicinity, including The Victoria Falls Hotel, The Rainbow Hotel, and Cresta  Sprayview View Hotel, among others I have considered. The staff members were friendly, helpful, and attentive. The rooms were clean and comfortable, the location was convenient, the food and amenities were delightful, and the overall value was excellent. I would only suggest that they might consider offering complimentary airport transfers, similar to what some other establishments in the area provide. For that reason alone, I have given this place a 4 and half stars otherwise, it would have been a 5stars.

Ps My grandson enjoyed, the pool, we will definitely be back.

Many thanks
Lizzie Pilgrim 

Accommodation 50% Deposit

All the staff were amazing. They were all so helpful and considerate.
Excellent facilities and value for money.
Highly recommend

Accommodation payment

The shuttle service to and from the airport was excellent. In addition we used the shuttle service to and from the hotel during our stay thus ensuring we were able to get around the area easily and safely. It was excellent value for money and the drivers we prompt and courteous. Highly recommend.


Airport Pick up 

We spent two weeks at The Shrub - and enjoyed it immensely. The room was spacious, well-equipped and kept immaculately clean - as was the swimming pool and grounds.

The restaurant had an excellent breakfast offer, and a reasonable, and reasonably priced, menu for lunch and dinner.

The staff were lovely - friendly and always trying their best.

It is a 5-10 mins taxi ride into town, there's another decent restaurant, spa facilities etc within walking distance if preferred - and you are not bothered by the almost-incessant noise from helicopter tours over the falls, bridge etc.

We found it a perfect base for touring and chilling - and strongly recommend The Shrub.

Wir haben eine Pünktliche, sichere Fahrt mit einem freundlichen Fahrer genossen. Dankeschön 

Return Airport Transfer

Lovely small hotel, in a quiet location.  Friendly staff.

Friendly staff. We stayed in a triple room. It was a bit too close to the kitchen so it was a bit noisy in the evening. Beds and pillows were comfortable. Very clean. Water from the shower was leaking out which was a slip hazard in the bathroom.  Otherwise it was a comfortable stay.

My stay was adequate. There seemed to be misunderstandings along the way.
 I understood if I booked from the available activities I would get a complimentary transfer to the airport. I therefore went ahead and booked a morning safari which I could have booked independently. However, when it came to the transfer, The Shrub interpreted it to mean I had to book more than one. This was badly represented as the wording had a double meaning, and it was never made clear that it meant more than one. 
Every time I tried to arrange this transfer, the price changed, as did a separate taxi fare I enquired about. 
The food was good - unfortunately there was a fish bone I swallowed - I do know this was unintentional and things like this can happen - the chef felt so bad. Nevertheless it was a mixed reaction from various staff - some of it good and some of it not so good.
There was constant audible music over the speakers in the public areas including the pool area. This meant it could be clearly heard everywhere including the rooms and it did not feel a peaceful environment. 
It may not have been their intention, but I never felt at ease with my interactions with the staff and feel it is essential for customer service to feel genuine. 


We had a wonderful time. Wonderful and helpful staff. Comfortable accommodation.

However there was not enough hot water to take a shower and the weather was cold. Cleanliness needs attention. 

Very smooth transfers and well worth doing. We were a party of 5, and everyone enjoyed it, especially the river game viewing. Our guide was very knowledgeable. 

Chobe day trip

We have loved stay in the Shrub Lodge.
The place is calm, friendly and welcoming. The food was very good and staff extremely helpful. We recommend for a stay at Victoria Falls.

Accommodation and transfer 

We had a great time. The Shrub lodge was comfortable and the staff friendly 

A very efficient team arranged River Cruise, Absolutely fabulous trip, well planned, great food on board. Highly recommended when visiting Victoria Falls

Standard Sunset Cruise

Overall, the service was okay, but there were a few areas that could use improvement.

Upon my arrival, there was some miscommunication regarding room assignments. I expected to have my own room, but I was instead placed in a shared room with my colleague, despite having submitted our rooming preferences indicating that we both needed single rooms. This was a bit disappointing.

Additionally, there was no mention of being assigned a family room when we booked. The room at the end, close to the gate from the back, had an interleading door, which meant I could hear the people in the adjacent room talking, showering, etc. It would have been preferable not to be placed in a family room if we were not a family, as it compromised our privacy. Moreover, I could hear the staff in the kitchen talking and making noise, which was quite distracting when I wanted to rest one afternoon. 

Our group did manage to enjoy breakfast during our stay, which was quite nice and offered a good variety. However, we found the girls at the reception to be a bit slow and often confused about our booking details. A friendlier demeanor from the reception staff would also enhance the overall experience.

On a positive note, the chef and waiter were very warm and accommodating, which made for a pleasant dining experience. We also appreciated the help with getting paramedics for two of our guests, which was crucial support during our stay.

One suggestion I have is to consider hiring a concierge for larger groups to assist with carrying bags to rooms. Alternatively, hiring additional staff specifically for that purpose could greatly improve the check-in process.

Overall, while our stay had its challenges, there were some positive aspects that we appreciated. With a few adjustments, The Shrub could provide an even better experience for its guests.



Accommodation Payment - Balance

We enjoyed staying here. The staff was the greatest part of our stay.

Accomodation payment

Thank you for taking the time to share your experience. We’re thrilled to hear you enjoyed the Chobe Safari and river cruise,  it truly is a breathtaking experience, and we’re glad the river portion stood out as a highlight for you!

We appreciate your feedback on the Sunset Lux cruise and the Walking with Elephants tour. While the sunset views are often unforgettable, we understand how wildlife sightings can vary. As for the elephant tour, we’re sorry it didn’t quite meet your expectations, and we’ll be sure to pass your feedback along to the activity provider.

Your insights help us ensure future guests have the best possible experience. We hope to welcome you back for more adventures soon!

Warm regards,
David Phiri

Chobe safari and river cruise was amazing.  Make sure you book te river portion as this was our very favorite.
We also enjoyed the sunset Lux river cruise-beautiful sunsets but did not see many animals.
I think we could have skipped the Walking with the Elephant tour expensive for a 1 hour trip,  Really more about them taking photos of you with the elephants. 

Chobe Day Trip |Luxury sunset cruise |Elephant experience/airport pick

Thank you for taking the time to share your experience. We truly regret the inconvenience caused by the unexpected plumbing issue and not being able to accommodate you at The Shrub Lodge as originally planned.

To ensure your comfort, we arranged and covered an upgraded stay elsewhere, and we’re grateful for your understanding during the situation.

We’re very happy to hear that you enjoyed the one-day safari to Chobe — it’s always a guest favorite! We hope to have the opportunity to welcome you properly next time and offer you the full Shrub Lodge experience.

Warm regards,
David Phiri

I am unable to comment on staying at the Shrub as they had a leak or plumbing problem and moved me elsewhere.

The one day safari to Chobe was wonderful. The rating above refers to the one day trip

Accommodation, Chobe day trip,Airport pick up

Thank you so much for your wonderful feedback! It was truly our pleasure to host you, and I’ll be sure to pass on your kind words to the entire team — they’ll be thrilled to hear they made your stay memorable.

We’re so glad you enjoyed your time with us and truly appreciate your recommendation. You’re always welcome at The Shrub Lodge — we look forward to seeing you again soon!

Warm regards,
David Phiri

We  had  an amazing  time. Thank you  David  and  your  team. Everyone  was  outstanding. Shrub  Lodge is  highly  recommended. People  are  fantastic.

Sharon Anderson 

Thank you so much for your kind words! We’re delighted to hear that you enjoyed your visit and that our team made a great impression. It’s wonderful to know the meals were to your liking and that you’d recommend The Shrub Lodge to your friends, that means the world to us.

We look forward to welcoming you back again soon!

Warm regards,
David Phiri

Enjoyed our visit, staff were excellent and worked as a team. Meals very good.
Will recommend Shrub Lodge to friends.


Accomodation and Airport Pick up

Thank you for taking the time to share your experience. We’re delighted to hear that you had a great time at The Shrub Lodge and that you enjoyed the spacious rooms, delicious breakfasts, and the warm hospitality of our team — your kind words mean a lot to us.

We also sincerely appreciate your feedback regarding the credit card facility. We apologize for the inconvenience this caused and understand how the additional US$20 admin fee for the online payment was frustrating. We’re currently working to ensure more reliable card payment options to avoid such issues in the future.

Your insights help us grow, and we hope to have the opportunity to welcome you back for an even smoother and more enjoyable stay.

We had a great time at the Shrub. Friendly and helpful staff. Rooms was spacious and neat. Breakfast everyday was delicious with ample servings. 
Credit card facility was not working so we had to pay US$20 admin fee to make use of their online facility, which was not acceptable. 

Thank you for your kind words! We’re so glad to hear you enjoyed the service, your room, and the cleanliness  our team takes great pride in ensuring every guest feels comfortable and well cared for.

We look forward to welcoming you back to The Shrub Lodge soon!

Warm regards,
David Phiri

Great service, nice room and very clean. 

thank you so much for your incredibly kind words! It means the world to us to hear that our team made such a strong impression, even before you arrived. We believe that great service begins from the very first interaction, so it’s heartening to know you felt supported and well taken care of throughout.

We’re thrilled that you enjoyed all the activities — from the Bamba Tram to the Zambezi river cruise — and that the transfers made everything run smoothly. It was our pleasure to assist with planning your stay, and we’re so happy it all came together so well.

Thank you for recommending The Shrub Lodge. We can’t wait to welcome you back for more unforgettable adventures!

Warm regards,
David Phiri

The service from the staff was exceptional. Before my stay, I reached out via email to enquire about booking activities and the responses were so helpful - I was so surprised at how helpful the staff were because I've never experienced that level of service before. We arranged to do the bamba tram, Victoria Falls tour, Chobe day trip, Zambezi game drive and Zambezi river cruise. All of the activities were amazing. The hotel arranged all transfers too, so that made the days out even better. I would definitely recommend The Shrub Lodge!

Accommodation + Airport Transfer

Activities

Thank you so much for your lovely and detailed feedback. We’re delighted to hear that your cruise on the Zambezi River and the Victoria Falls tour made for such a memorable introduction to the area. It’s especially wonderful to hear that Wayne made your visit extra special — we’ll be sure to pass on your kind words to him!

We’re truly sorry the Bamba train experience didn’t go ahead as planned due to the track issue. We understand how disappointing that must have been, especially when time is limited — we do hope you’ll return for another visit and get to enjoy it next time!

It was a pleasure having you with us, and we’re so glad our staff and transfer services helped make your trip smooth and enjoyable. You’re always welcome at The Shrub Lodge.

Warm regards,
David Phiri
General Manager

Our standard cruise experience was a wonderful introduction to the Zambezi River and around Victoria Falls. All our pickups and transfers were very professional and on time. Sadly the Bamba train couldn’t go that day due to a very large train parking on the track in its way. It was no one’s fault I just wish we’d had an extra day to do it. We did a tour to Victoria Falls, it was amazing and so was our guide Wayne. He knew so much and helped achieve some extras like a visit to the bridge and the cafe that overlooks the falls. Amazing visit and such friendly helpful staff everywhere we went. Thank you. 

Guided tours, standard cruise, airport transfers, bamba tram

Great time, great activity, and very kind and excellent guide!

Am Game drive

The hotel is very nice and quite. The hotel staff is extremely attentive and friendly. I asked for a special set-up of our hotel room and they mamaged it perfectly. 
We also had a boat dinner cruise on the Zambesi river, which they arranged for us. We really enjoyed the trip. Five stars for this hotel!


Room decoration and luxury Cruise 

We enjoyed the cruise very much, good drinks and some tasty snacks as well. Wonderful landscapes and calm cruise. 
Dinner in the Eatery was delicious with good wine . Just the main course took too long until served, that made us hurry because of pickup of transfer, a little pity.

Luxury Sunset Cruise & Eatery Combo

Great sunset cruise, lots of snacks and good choice of drinks. Saw hippos and elephants. Great fun!

Standard Sunset cruise and airport transfer

Très très cher pour le nombre de minutes (14 mn officielles mais officieusement ??? !!!!
150 dollars par personne plus 25 dollars par personne de taxes gouvernementales 
Cependant magnifique vue autour des Chutes 👍🏻👍🏻

Helicopter Flight

We had some very great time, the staff was soooo kind to us and the driver was just one of the best. We definitely recommend this place.

Accommodation+ Airport transfers+ Town transfer

Chobe Day Trip

We had a great time. Everyone was friendly and helpful if we needed help booking anything. Rooms were comfortable and the pool was a nice way to cool off from the heat.

This was amazing! So worth the time and money. The guides were so friendly and helpful. The views were amazing!

Devil's Pool  Liz Anton x10

The clients enjoyed their stay at the lodge. The lodge is beautiful, smart and good service.. We recommend Shrub lodge to all travelers willing to visit Victoria Falls city..

Accommodation payment  Lewis family

There were about 10 people in our group. But we were around several other groups doing similar drives the whole time. Loved the water portion of the tour. The skiff was able to get right up close to the animals.  The game drive was good and our guide made an extra effort to get us to some lions.  The lunch was a bit hectic as there were about 100 people converging on the resort at one time for lunch.  It was difficult to find your group and ride. Be sure to have all your passports, visas and vaccinations as Botswana checks.  The guides helped where they could. Desiree , at Shrub lodge,  did an excellent job setting up  our tours. Highly recommend them. 

We had a great time. Very friendly and helpful staff, very good food, spacious and clean rooms, reliable airport shuttle.

The Shrub Lodge Airport Transfer & Accommodation

The payment process was supper easy and secure. And the trips offered were worth every penny. They somehow managed to get every trip cheaper than everywhere else we looked. A special mention to our agent (David) we loved every second of working with him I wish I could’ve taken him back with us ! 

The Shrub Lodge Payment For Poppy Nixon

We had a great time. The accommodation and staff were lovely and we enjoyed the trips a lot. Well done to everyone. 

3 day getaway

We had an amazing time on the dinner cruise and the rafting! Experiences we will never forget!!!

Dinner cruise & Rafting

Everything I had seen about angel's pool made it sound like a poor second choice to devils pool. That's a bad rap for an excellent experience. The thrilling adventure of experiencing the edge of Victoria falls would be difficult to surpass. The guides or extremely helpful and the meal following the experience was surprisingly delicious and in a beautiful setting. I would definitely recommend it taking in Angels Pool if you have the opportunity.

Angles pool ! (AM)

Zambezi Explorer Signature deck cruise in Victoria Falls, Zimbabwe

<p>Embrace a luxurious experience that offers guests a sophisticated way to enjoy the breathtaking scenery of the Zambezi River near Victoria Falls. Set on a spacious, multi-level boat with a premium viewing deck, the Signature Deck features elegant décor, comfortable seating, and an intimate atmosphere. The cruise offers spectacular views of the falls, wildlife, and stunning river landscapes, accompanied by a selection of high-end drinks and gourmet snacks. It’s a perfect choice for those seeking an elevated, relaxing way to take in the natural beauty of the region, often enhanced by the stunning sunsets over the river.</p>

Zambezi Explorer Signature deck cruise

Zambezi Explorer Signature deck cruise

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